Placing an order with Small Berries is easy! Simply browse our online store, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be on its way.

Yes, we offer complimentary gift wrapping upon request. Simply indicate during checkout that your order is a gift, and we will ensure it is beautifully wrapped before shipping.

Unfortunately, we are unable to make changes to orders once they have been placed. Please double-check your order details carefully before completing your purchase.

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover.

Yes, we take the security of your payment information seriously. Our website employs encryption technology to ensure that your personal and financial details are protected during the checkout process.

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery.

We do not offer refunds on purchases due to the handmade nature of our items. However, if you receive a defective or damaged item, you may request an exchange within one week of the purchase date. For more information, please refer to our refund and returns policy.

Refunds for gift credits will be issued once the returned item has been received and inspected by our team. Exchanges for defective or damaged items will be processed promptly upon receipt of the returned item, and a replacement will be sent out as soon as possible.